Customer Service

Telecaller( Linguistic )

Mumbai, Maharashtra   |   Full time

We are hiring enthusiastic callers to be a Key Account Manager; FRESHERS CAN APPLY TOO

Primary activity will be maintaining Business Portfolio via phone, email, WhatsApp. They will be one point of contact and maintaining end to end the relationship with customers.

Job Role & Responsibilities;

- Scout the data for prospective POSPs (partner) in the designated region across India

- One point of contact for customer including product queries, grievances and services

- Responsible for maintaining the top line.

- Maintain a healthy professional relationship with the partner to ensure smooth flow of business.

- Maintain the clear record of call MIS

- Tamil, Malyalam, Kannada Telgu language will be added advantage 

Key Skills required:
-Ability to learn about products and services and describe/explain them to prospects
-Excellent communication and interpersonal skills

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