Customer Service

Assistant Vice President/Vice President - Call Center

Mumbai, Maharashtra   |   Full time

Job Role and Responsibility;

- Ability to set up and manage inbound and outbound call centre

- Responsible for P&L 

- Manage business units through strategy planning, relationship management & timely initiatives

- Manage various compliances

Skill Requirements;

- Insurance experience / Start up Experience 

- Maturity to handle the team

- Should be able to take responsibility of monthly numbers and deliver the same

- Understand and align with the company policies

- Maintain highest level of business hygiene

- Strategize and constantly innovate (if situation demands)

- Should be aware of the market developments

- Maintain good relationship with clients as well as insurance companies

- NIA certification will be added advantage

Age up to - 38yrs

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